I’ll be honest with you. I think a lot of the mattresses that come in boxes are pretty similar to each other. I think they’re all pretty good actually, and you will probably be comfortable on most of them. Sure, there are unique selling points that each has, or a certain design you might like. I’ll continue to review them to help you suss out all those factors.
But there is ONE thing that is the most important thing when you’re buying a mattress.
Especially when you’re buying online. A mattress is a big investment, both of your money and for your health. It needs to be right, and you need to feel confident with your choice. So what is that one thing, the thing that will help you choose one brand over another, this memory foam or that hybrid instead of the competitor?
CUSTOMER SERVICE.
You might be surprised to see that my #1 critical factor has nothing to do with the mattress itself. I believe it’s all about the company and whether you feel you can trust them. Here are some points to consider, and a list of companies I think are awesome (this is an international list, organised by country):