Winkl Mattress Review: Detailed Overview + Explanation Why I Use It Myself

Photo of author

This post may contain affiliate links, and we will be compensated if you buy after clicking on our links.

Here are the features of the two Winkl mattress models at a glance. I have the Winkl Lux mattress.

Budget Option:

Winkl Mattress

  • 25 Cm High
  • Contouring Gel Memory Foam
  • Pressure Relieving Winkl Flex Foam
  • 10 Year Warranty
  • Priced From $900 (Before Discount)
Luxury Option:

Winkl Lux Mattress

  • 30 Cm High
  • 33% More Contouring Gel Memory Foam
  • 25% More Winkl Flex Foam
  • 15 Year Warranty
  • Zoned Support Core For Better Spinal Alignment
  • Charcoal Infused Foam For Antimicrobial Purposes And Extra Cooling
  • Superior Cover

Winkl claim to be the most comfortable mattress in New Zealand. This might sound like a pretty bold claim given the number of options you now have available to you. I don’t blame you for feeling sceptical. If I’d never tried it, I’d be feeling the same.

But I know they’re not exaggerating, because I sleep on a Winkl Lux myself! I have chosen to do so for more than 2 years so I’m well placed to tell you about it. I’ve also had several friends and family members buy one after trying mine, so it’s not just me.

Behind The Brand: A Closer Look At Winkl

Winkl is a Kiwi owned memory foam mattress brand that launched in mid-2019, with positive reviews for their mattresses flowing in thick and fast by December. They’ve quickly built themselves a huge following of happy customers with their two extremely comfortable mattresses.

Winkl’s customer service team (or help squad, as Winkl prefers to call them) are among the most responsive I’ve ever come across. I think I’ve only ever messaged them at awkward times (weekends, public holidays…) and never had to wait more than 24 hours for a response. This is great for an online brand, where trust means everything. I’ve also had readers from my website independently email me to tell me they also had great experiences with the customer service team.

Since their launch 4 years ago, Winkl has expanded their offerings to include bedroom furniture like bed frames, and other sleep items like their popular pillow (which I also use) and bedding range.

Winkl is a brand with a big heart and a social conscience. Every mattress purchase contributes to the National Kiwi Hatchery Aotearoa, so you’re helping protect our precious national bird when you buy from Winkl. Winkl have also run sales to support other causes, such as Dress For Success on International Women’s day. They’re a brand that feels good to support.

Want To Know How Winkl Compares To Other Mattresses In Boxes? Click Here For Winkl Vs Ecosa And Here For Winkl Vs Napp.

Winkl Vs Winkl Lux: A Comparative Overview

Winkl make two memory foam mattresses, the Winkl and the Lux. The standard Winkl mattress is cheaper, while the Lux, is well, luxurious. It’s got more foams and a different design.

Here’s a detailed breakdown of each mattress.

The Standard Winkl Mattress: Features And User Experience

winkl mattress overview

The standard Winkl mattress 25cm high, which is pretty much the most common height for mattresses you can buy online. This converts to 10 inches, which is the same as many of the hugely popular brands sold in the US, where the online mattress market is extremely competitive.

Materials: Designed to be hypoallergenic and dust mite resistant, the Winkl mattress is made from materials that meet international certifications for safe materials. As you can see in the picture above, the standard Winkl mattress has a cover that you can remove and wash, two layers of comfort foam that work hard to help you sleep well, and a foam support core.

The Winkl Flex Comfort Foam and the Gel Memory Foam layers of the mattress are a total of 10 cm out of the 25, which is more generous than many other mattresses in the same price range. You would usually expect to see 3 inches, or 7-8 cm of comfort foam as the standard.

The supportive base foam works exactly as described, and when you look at it under the cover, it feels very sturdy and like it’s going to do a great job supporting you and the memory foam layers above.

Sleep trial: 120 nights (the longest offer from any bed in a box in New Zealand at the time of writing)

Warranty: 10 years

Price: From $900.

The Winkl Lux: A Personal Favourite

Winkl Lux mattress overview

The Winkl Lux is 30cm high, so you’re getting 5 extra cm of mattress for your money. I can tell you, this mattress height feels really nice to lie on, and you can really notice the difference.

The Lux is more expensive than the Winkl: for your extra money you get a thicker mattress that has more foam in the comfort layers, charcoal infused into the memory foam and zoning in the support foam. Basically, the Lux lives up to its name: it’s a high performing mattress with lots of great features and technology whereas the standard Winkl is a decent mattress with less bling. The foams are also of a higher density, which means it has a longer warranty.

The Winkl Flex Comfort Foam and the Charcoal Memory Foam layers of the mattress are a total of 13 cm out of the 30, nearly double what many of mattress in a box brands have in their comfort layers.

What’s the standout feature of the mattress? The charcoal infusion in the lux is a neat innovation, it’s there to provide heat transfer and also has antimicrobial properties. The zoning in the support layer of the Lux is something I haven’t really seen before at this price point, usually you could expect to pay a lot more for this.

The other feature of note in the Lux is the zoning cut into the supportive base foam. This is designed to really target your pressure points, allowing you to sink in more where you need and less where you don’t, for a more tailored sleep experience. I LOVE it.

I’m a side and back sleeper, and I can REALLY feel the zoning working to support me when I lie on my Winkl Lux.

Sleep Trial: 120 nights (the longest offer from any bed in a box in New Zealand at the time of writing)

Warranty: 15 years

Price: from $1200 (get a discount with my links) – that’s only $300 more than the standard Winkl, but you’re getting a ton more features.

Side By Side: Winkl Vs Winkl Lux

winkl mattress comparison table

To sum it up the advantages of the Lux over the standard Winkl mattress are:

  • A thicker cover that is softer and more durable
  • 3cm more height of foam comfort layers
  • Charcoal infused into the memory foam layer
  • 2cm more support foam layer
  • Zoning in the support core: 5 zones to provide targeted pressure relief
  • 5 years longer in your warranty

The Winkl Mattress Experience

Pretty much all users report that Winkl mattresses are really comfortable to lie on. Most who have bought it for use at home or tested it out in Winkl’s comfort survey really liked the feel of it, and found it to be the right ratio of hard to soft. Now that I’ve been sleeping on one myself, I’m happy to join the chorus of very happy Winkl sleepers.

Winkl have hit the holy grail of mattress comfort, since pretty much every other mattress I’ve ever researched has a ton of comments from people who either find a mattress too soft or too firm. As you can imagine, it’s quite a subjective thing: what is firm to one person is soft to another, so to have so many people agreeing that a mattress is just right is something Winkl should feel really pleased with.

Foam mattresses are well known for their ability to reduce any motion disturbance, and Winkl is reported to perform well for this. So if you share a bed with someone who tosses and turns all night or is up every 5 minutes to pee, you won’t feel any of that movement from your side of the bed.

winkl is a comfortable mattress

Customer Voices: Real User Feedback

Winkl have had 4 years to collect customer feedback. In all that time, out of nearly 1600+ reviews, there are 3 one-star reviews (and they’re not complaining about the mattress).

Winkl’s only negative reviews are from pillow purchases who find their pillow too high. Yes, it’s a high pillow so be warned about that. With regard to reviews of their mattresses though, you can rest assured pretty much everyone agrees they are super comfortable.

Here’s a sample of comments I’ve taken from reviews. The general themes are: comfortable mattress, great value for money, good service.

  • “This mattress has really helped my lower back and is just the right ratio of firm to soft for me.”
  • “I love this mattress and have recommended it to my family, too.”
  • “Thank you Winkl for the excellent customer service.”
  • “This is the most comfortable bed I’ve ever used”.
  • “I’ve been having amazing sleep.”

As for my own experience, you already know I’d agree with all these comments. I love it.

Comparison With Other NZ Mattress In A Box Brands

Click here for Winkl Vs Ecosa

Click here for Winkl Vs Napp

Click here for Winkl Vs Emma

Comprehensive Evaluation – My Final Opinion On Winkl

I think Winkl is a genuinely good buy. I speak not just for myself, but for people I know who’ve bought one, and all those who have left a positive review on the Winkl website. My Winkl Lux is more than 2 years old and is showing zero signs of sagging.

Is it the most comfortable mattress in New Zealand? I’m happy to go out on a limb and say yes. And I know there are loads of happy kiwis who’d agree with me.

Sure, the Lux costs a bit more than the standard Winkl, but the extra 5cm height and the zoning in the support core are more than worthy. I wouldn’t change my Lux for anything.

And it’s still a lot less than if you walked into your local store and paid $3000+ for similar features, no sleep trial and a measly 5 year warranty that the New Zealand bricks and mortar stores tend to offer.

Winkl has a lot going for it and you’ve got absolutely nothing to lose in buying one of their mattresses with their 120 night sleep trial.

Winkl Mattress


Quality Of Materials


Value For Money


Customer Service



  • Winkl are super fast with customer service and shipping
  • Longest sleep trial in New Zealand
  • Generous amount of quality materials


  • Made in China
  • Big price difference between the two models


Emily Johnstone

Emily is the creator and owner of Emily's scientific background gives her an analytical, critical, and discerning eye to bring unbiased, thorough, and helpful content to the site. Your good sleep is her top priority. Find out more about Emily and here.