Winkl Mattress Review: Best Mattress In New Zealand Or Your Money Back
Winkl is a relatively new player in the New Zealand mattress in a box market, and have made a bold start by claiming their mattress to be the most comfortable in NZ or your money back.
They’ve got their brand up and running quickly, with word spreading fast about their two mattresses which are selling like hotcakes. In this Winkl Mattress Review I’ll run you through all the need to know details on the mattresses, and whether I think it’s worth buying one rather than dragging yourself down to the local Beds R Us.
Important update on Winkl stock as of 19/03/20: many sizes of Winkl mattresses are currently out of stock. If you’re after a single you’re in luck, but if you want a larger size you’ll have to wait until May 8. Huge spoiler alert for the rest of this article: I think Winkl are really great mattresses, and if I were you I’d head over to their website (click here, this is not an affiliate link) to pre-order the size you’re after. If you’re looking for a new mattress you’ll be supporting a New Zealand owned business when you buy Winkl, and it will be more than worth the wait.
In this article you’ll find:
- About Winkl
- Features And Comparison Of The Two Winkl Mattresses
- What Does A Winkl Mattress Feel Like To Lie On?
- Are There Any Problems With Winkl Mattresses?
- What Are People Saying Who Love Their Winkl Mattress?
- My Final Opinion (And Whether I Think It’s The Best In NZ)
Winkl is a start-up company who launched in mid 2019, with reviews for their mattresses flowing in thick and fast by December.
The Winkl website is a bit vague about who owns and operates the company, and it’s not immediately clear if it’s a New Zealand company or not. I asked them, they got back to me almost straight away (on a Saturday) confirming they are owned and operated by New Zealanders.
Winkl’s customer service team (or help squad, as Winkl prefers to call them) are the most responsive I’ve ever come across. I think I’ve only ever messaged them at awkward times (weekends, public holidays…) and never had to wait more than 24 hours for a response. This is great for an online brand, where trust means everything.
Features And Comparison Of The Two Winkl Mattresses
Winkl make two foam mattresses, the Winkl and the Lux.
Winkl mattress prices range from $850 – $1900.
There are often promotions on the Winkl website: since I’ve been aware of them there have been offers such as free pillows with a mattress purchase or money off your purchase.
Here’s a detailed breakdown of each mattress.
The standard Winkl mattress 25cm high, which is pretty much the most common height for mattresses you can buy online. This converts to 10 inches, which is the same as many of the hugely popular brands sold in the US, where the online mattress market is extremely competitive.
Materials: Designed to be hypoallergenic and dust mite resistant, the Winkl mattress is made from materials that meet international certifications for safe materials. As you can see in the picture above, the standard Winkl mattress has a cover that you can remove and wash, two layers of comfort foam that work hard to help you sleep well, and a foam support core.
The Winkl Flex Comfort Foam and the Gel Memory Foam layers of the mattress are a total of 10 cm out of the 25, which is more generous than many other mattresses in the same price range. You would usually expect to see 3 inches, or 7-8 cm of comfort foam as the standard.
Sleep trial: 120 nights (the longest offer from any bed in a box in New Zealand at the time of writing)
Warranty: 10 years
Price: From $850
The Winkl Lux
The Winkl Lux is 30cm high, so you’re getting 5 extra cm of mattress for your money.
The Lux is more expensive than the Winkl: for your extra money you get a thicker mattress that has more foam in the comfort layers, charcoal infused into the memory foam and zoning in the support foam. Basically, the Lux lives up to its name: it’s a high performing mattress with lots of great features and technology whereas the standard Winkl is a decent mattress with less bling.
The Winkl Flex Comfort Foam and the Charcoal Memory Foam layers of the mattress are a total of 13 cm out of the 25, nearly double what many of mattress in a box brands have in their comfort layers.
What’s the standout feature of the mattress? The charcoal infusion in the lux is a neat innovation, it’s there to provide heat transfer and also has antimicrobial properties. The zoning in the support layer of the Lux is something I haven’t really seen before at this price point, usually you could expect to pay a lot more for this.
Sleep Trial: 120 nights (the longest offer from any bed in a box in New Zealand at the time of writing)
Warranty: 15 years
Price: from $1500
Here’s a side by side comparison detailing the differences between the Winkl and the Winkl Lux:
To sum it up the advantages of the Lux over the standard Winkl mattress are:
- A thicker cover that is softer and more durable
- 3cm more height of foam comfort layers
- Charcoal infused into the memory foam layer
- 2cm more support foam layer
- Zoning in the support core: 5 zones to provide targeted pressure relief
- 5 years longer in your warranty
What Does A Winkl Mattress Feel Like To Lie On?
Pretty much all users report that Winkl mattresses are really comfortable to lie on. Most who have bought it for use at home or tested it out in Winkl’s comfort survey really liked the feel of it, and found it to be the right ratio of hard to soft.
Winkl must have hit the holy grail of mattress comfort, since pretty much every other mattress I’ve ever researched has a ton of comments from people who either find a mattress too soft or too firm. As you can imagine, it’s quite a subjective thing: what is firm to one person is soft to another, so to have so many people agreeing that a mattress is just right is something Winkl should feel really pleased with.
Foam mattresses are well known for their ability to reduce any motion disturbance, and Winkl is reported to perform well for this. So if you share a bed with someone who tosses and turns all night or is up every 5 minutes to pee, you won’t feel any of that movement from your side of the bed.
Are There Any Problems With Winkl Mattresses?
It’s very easy to find the negative comments in the reviews from customers on the Winkl website. I always make sure to take my time reading these because it’s important to highlight any recurring issues as a potential problem to you as a new buyer.
Now I’m not sure if it’s just because Winkl has only been collecting reviews for a few months, but people don’t actually have anything negative to say about their Winkl mattresses. Even in the three star reviews (which is where I find many constructive criticisms tend to lurk instead of in the one star reviews) there wasn’t any trend to report to you.
At this point in time, the only “problem” I can see with Winkl is that because it’s new people haven’t really had that long to try them out. BUT, from those who have, the response is overwhelmingly positive.
One small niggle I have with this mattress is that it’s made in China. Of all the brands available in the New Zealand market, only one makes theirs here in New Zealand (Napp), and they use Australian materials. I guess New Zealand just doesn’t manufacture the foams required to make these types of mattresses.
What Are People Saying Who Love Their Winkl Mattress?
Here is a selection of comments from people who have been using their Winkl mattress over the past few months. As I mentioned earlier, Winkl is a new brand and are starting to build some momentum with their reviews now.
Please note that while there were more than 200 five star reviews on the website at the time I wrote this article, the majority of these were “comfort reviews” that have come out of public product testing (everyone seems to think it’s pretty comfortable, FYI). Winkl is totally up-front about this on their website, so there’s nothing sneaky going on here, I just wanted to point it out in case you didn’t notice. Back to comments from buyers who have been sleeping on Winkl in their homes:
- “This mattress has really helped my lower back and is just the right ratio of firm to soft for me.”
- “I love this mattress and have recommended it to my family, too.”
- “Thank you Winkl for the excellent customer service.”
- “This is the most comfortable bed I’ve ever used”.
- “I’ve been having amazing sleep.”
My Final Opinion
I think foam mattresses can work well for a range of people, I certainly like them myself (my own I’ve been using for the last year is one). It looks like Winkl have used good quality materials in their mattresses and have found that incredibly tricky middle ground where most people find their mattresses very comfortable.
I therefore think that these two mattresses from Winkl sound like a great buy that many people would be happy to sleep on, so I’m happy to recommend Winkl to you.
Is it the most comfortable mattress in New Zealand? That’s a tough one to answer, but with the quality materials and generous amounts of high tech comfort foams in both Winkl models, I think it’s a fair boast for Winkl to make. They do offer you your money back if you disagree, but it seems that most people don’t disagree!
Personally, if I were to buy one myself, I’d be going for the Lux. Yes it’s quite a lot more $ than the Winkl, but the extra 5cm height and the zoning in the support core would make it worthy of my money. And it’s still a lot less than if you walked into your local store and paid $3000+ for similar features, no sleep trial and a measly 5 year warranty that the New Zealand bricks and mortar stores tend to offer. Winkl has a lot going for it and you’ve got absolutely nothing to lose in buying one of their mattresses.