Puffy Lux Mattress Review

Puffy is an incredibly popular online mattress, so much so that it has even featured on the Ellen show. The name “Puffy” is inspired by the fact the creators wanted you to feel like you’re sleeping on a cloud: the most comfortable mattress they could make. They have made the bold claim on their website of being America’s most comfortable mattress, so in this Puffy Lux mattress review we’ll take a detailed look at this popular Puffy model and compare it to the regular Puffy mattress and the brand new Puffy Royal.

This mattress review has lots of information for you:

About the Puffy Mattress Company
Puffy Lux Mattress Features
How does the Puffy Lux Mattress Differ from the Regular Puffy Mattress?
How does the Puffy Lux Mattress Differ from the New Puffy Royal Mattress?
Is this Mattress Right for You?
What does the Puffy Lux Mattress Feel Like to Lie On?
Are there Any Problems with this Mattress?
What are the Best Alternatives?
What are People Saying who Love this Mattress?
Anything Else I Need To Know?
Is It Worth Buying?

About the Puffy Mattress Company

Puffy has been in business making mattresses, bed frames, and other bedding accessories since 2016 and has a reassuring A+ rating from the Better Business Bureau. Puffy are nice guys: they donate mattresses to children and teens in need.

Their mattresses are generally reported to be comfortable and suitable for a wide range of sleepers, and come with endorsements from Forbes and Consumer Reports.

Puffy Lux Mattress Features

Like all Puffy mattresses, the Puffy Lux Mattress is made in the USA. The mattresses are made in small batches so they are not sitting around compressed in boxes for long periods of time, which can be a problem with mattresses made overseas.

Materials

The Puffy Lux Mattress stands at 12 inches tall and made from foams that are Certi-PUR US Certified for your peace of mind about toxins in foam mattresses. Puffy mattresses are also made in a closed chamber system, which is kinder to the environment as it helps reduce emissions. The 12 inches of the Puffy Lux Mattress is made from 6 inches of memory foam comfort layers and 6 inches of a more dense foam support core.

Cover: made from Oeko-Tex certified polyester fabric, which is stain resistant. You can wash it if you need; it has a zipper so you can easily remove and wash it.
Comfort layers: the Puffy Lux Mattress contains three comfort layers. All in all, you’re getting 6 inches of memory foams infused with cool technologies. The top and bottom comfort layers both have body temperature regulating properties, allowing the middle layer, which has the main job of providing pressure relief, to do its thing without heating you up. From the top down, these are:
- 2 Inches of “Climate Comfort Foam” – this is a proprietary foam only in Puffy mattresses. It is infused with gel particles, which are there to help draw your body heat away to stop you from sleeping hot.
- 2 Inches of “Dual Cloud Layer Foam” – this is a foam exclusive to the Lux mattress that is designed to work below the gel infused layer to provide pressure relief. It is this comfort layer that adds enhanced spinal support over and above that offered by the Puffy Original.
- 2 Inches of “Climate Comfort Foam” which acts as the transition layer between the upper comfort layers and the firmer support core underneath it. It also helps regulate your body temperature.
Support core: 6 inches of “Firm Core” support foam – the role of this foam is to provide a stable base for the comfort layers to do their work.
NEW FOR 2020: The Puffy Lux is now available with a pocket coil support core, which gives you a hybrid mattress option. This is great news for those looking for more edge support, a springier mattress, and better air flow through the mattress.

Puffy offers free shipping within the contiguous USA but fees apply for customers in Alaska, Hawaii, and Canada (please note that if you decide to return your mattress and you are in one of those three places you won’t get your original shipping fee refunded).

All Puffy mattresses come with a 101 night sleep trial (this is important because you really need to try a mattress for 30 nights to find out if it’s a good fit for you). Puffy have a minimum requirement that you try the mattress for 14 days and do suggest, just like I would, to give it up to 30 days if you can.

The mattresses also come with a lifetime warranty. This is really great, and I have not seen it on many all foam mattresses, only on hybrid or latex models. 10 years is a more common standard for mattresses similar in characteristics to the Puffy so the life time warranty helps set it apart from its competition. Another cool thing about the warranty is that no matter when in the lifetime of the mattress a defect shows up, Puffy will replace it. Other companies offering lifetime warranties may only repair after a set period of time, but Puffy guarantees you a new mattress no matter how long into its life the problem arises. You can read the full warranty wording here (link)

How does the Puffy Lux Mattress Differ from the Original Puffy Mattress?

In the picture below, you can see a comparison chart from Puffy of the Original Puffy Mattress versus the Puffy Lux Mattress. Both mattresses are well loved and popular with customers. Puffy describe the Lux as like an upgrade to the original mattress. To sum it up very quickly for you:

The Puffy Lux has an extra 2 inches of comfort layer so it’s a bit taller and a bit softer (Original is 10 inches high, Lux is 12 inches)
It has a nicer cover.
You can choose if you want a coil or all foam foundation
There is a price difference. The Original Puffy costs $795 -$1350 and the Puffy Lux costs $1445 – $1995. If you look at those numbers, you’re paying almost double for a nicer cover and an extra comfort layer.

Check out the Original Puffy Mattress and get $300 off here

How does the Puffy Lux Mattress Differ from the New Puffy Royal Mattress?

The arrival of the Puffy Royal Mattress now means that the Puffy Lux has become the “mid-range” model of the Puffy range. As the Puffy Royal is a brand new mattress, there are not yet any reports from real customers on how it performs, so watch this space for further information.

I think the Puffy Royal actually has some pretty cool features. There are more differences in these two for your money. The Puffy Royal ranges from $1645 – $2995. The key differences between the Puffy Lux and the Puffy Royal are:

The Puffy Royal is 14 inches high, so 2 inches higher than the Lux and 4 inches higher than the Original. The extra height comes from a FOURTH comfort layer only found in Royal, which contains cooling beads to further aid temperature regulation as you sleep.
The Lux also has differences in one of the other comfort layers, for even better pressure relief.
The firmness of the foam in the Royal is zoned across the mattress (see image below) for enhanced spine support. The other two Puffys don’t have this zoning. In fact I’ve only really seen zoning in hybrids, not much in all foam mattresses.
The transition layer between the upper comfort layers and the support core has channels to allow for air flow. In keeping with Puffy’s name and brand ethos, these are shaped like cute little clouds.

Check out the Puffy Royal Mattress and get $300 off here

Is this Mattress Right for You?

From the details of the mattress, I believe the Puffy Lux Mattress is going to be best for side and back sleepers, or people who sleep in a combination of positions. Why? The reason for my opinion is that the 6 inches of comfort foam should provide a good amount of pressure relief for the shoulders of side sleepers, and also do a good job of keeping the backs straight of back sleepers.

Due to the fact that the support core is only 6 inches thick (I usually like to see 7 inches of support core) this mattress would not be my top pick for heavier people or stomach sleepers (unless you’re a stomach sleeper who is quite light), who both need something quite firm. The Puffy Lux is also slightly softer than the Original Puffy, and since you need a firmer mattress you would be better with that if you really want a Puffy Mattress.

What Does the Puffy Lux Mattress Feel Like To Lie On?

From my research combing through the reviews of this mattress, most people found it to feel responsive and a little bouncy to lie on. This means it will instantly relieve your pressure points and contour to your body without leaving you with that “sink in” feeling memory foam is notorious for.

It is rated a 5-7 out of 10 on the mattress firmness scale, a rating which would be considered “medium-plush”. This is a firmness level that should feel comfortable to a wide range of people and it is slightly softer than the Original Puffy, which is rated 6-8 out of 10. The Lux is firmer than the new Puffy Royal, which is the softest of the Puffy range with a rating of 4-6 out of 10.

The Puffy Lux Mattress does a good job of evenly distributing body weight, and is great at motion isolation too so you won’t notice if your partner tosses and turns all night.

If you like to lie right on the edge of your mattress, you will find the edge support feels quite weak and you may feel like you could slip right off. This is a problem with every memory foam mattress. If this is a concern for you, you should check out my reviews of hybrid mattresses instead.

Are there Any Problems with this Mattress?

I don’t really think there are any specific problems with the Puffy Mattresses that indicate they are poor quality or uncomfortable. From reading through the reviews, there were quite a lot of complaints from people who had chosen the wrong firmness level. However, this is no longer an issue as Puffy don’t give you firmness options for their mattresses anymore, you just choose which one from the range (which each has a different feel and price tag) that you would like to buy.

I do need to say that I don’t like some of their marketing tactics and vague review claims. This is just my opinion as a reviewer. It’s very easy to find the five star reviews on their website, but not the one star reviews. I think it’s a bit shady to make it hard to find the one star reviews, and I think it would be better if you could see which reviews were for which mattress instead of them all being lumped together. How current customers find the mattress is really important information to help you decide if it’s worth buying or not, and Puffy don’t make this easy for prospective buyers. Also, the claim that they are the “best mattress of 2019” comes from a site just like mine. Which is fine, I’m sure they’re providing honest information just like me, but it’s a big claim based on one opinion rather than some rigorous process.

I also found their customer service team to be a bit vague with details when I chatted with them. They were prompt and polite, but vague.

What are the Best Alternatives?

If you’re not entirely convinced the Puffy Lux is for you and you’re wanting some other ideas, here are my recommendations from the mattresses I have researched and reviewed.

Great value for money memory foam mattress: Snuggle Pedic
Better mattresses for heavy people: Read about my top picks
A hybrid mattress with several comfort layers: DreamCloud
The memory foam mattress I use myself: Ecosa
An eco friendly mattress: Avocado

What are People Saying who Love this Mattress?

There are thousands of people who love their Puffy mattresses, claiming that they do live up to the hype and are sleeping on them very happily. This is what people are saying about their Puffy Lux Mattress:

“Not too hard or too soft, we are getting really good sleep”

“I’m a side sleeper and I bought this after doing lots of online research. I’m very happy with my choice.”

“I’ve been sleeping on mine for 2 months now and it’s really helping with my back pain.”

“This mattress sleeps better than the big brand one we had before, which cost twice the price.”

“There are plenty of options out there but I’m so glad I chose Puffy and I highly recommend it.”

Anything Else I Need To Know?

Puffy recommends you use bamboo sheets with their mattresses.
If you have two people that want different mattress firmness, you can buy a split king base and put two twin XL Puffy mattresses on it. One of you could go Original, the other could go Lux or Royal, it’s totally up to you.
Puffy mattresses are designed to hold up to 350lb of weight per side, so a Queen or King can hold 700lb total weight.
You can use your Puffy mattress on any box spring or foundation, just never put any mattress directly on the floor.
The weight of a King size Puffy Lux is 95lb, the Queen is 75lb.
Do not flip your Puffy Lux mattress over, you should always use it with the comfort layers at the top for pressure relief, contouring, and spinal support.
Some mattress companies give you the option to pay for a white glove service, which involves the removal (and disposal) of your own mattress and the set up of the new one. Puffy doesn’t offer this. However, it’s so easy to set up a new mattress that comes in a box. The main issue is removal of your old mattress, you’ll need to contact a local junk yard instead.

If you’re curious to see the Puffy Mattress on the Ellen show, here it is. Note that an older model is shown here as the video is from 2017, the mattress has improved since then.

Final Opinion Time: Is it Worth Buying?

I think that with its price point under $2000, the generous amount of comfort layers, and the lifetime warranty, the Puffy Lux is a good mattress for your money. My only hesitation is whether it is it worth that much more than the Puffy Original. The 2020 update with the option of choosing a hybrid model certainly makes it more attractive than it was, but there are other mattresses out there in this price range such as DreamCloud that might offer you more.

For your extra money you are getting a better cover, an extra comfort layer that increases the spinal support and slightly softens the mattress, so if that sounds like what you’re looking for then I recommend you go for it. If you’re not too bothered you’ll probably be fine with the Puffy Original. I think Puffy make good quality mattresses, and am happy to recommend their mattress range.

Save $300 off your Puffy Lux Mattress here